Interaction Design for Complex Human Activities

Contact: Bonnie Nardi

The computer desktop was an amazing design for its time, but does not reflect the complexity, flexibility, and sociality of human activity. Eventually we will have to reorganize the desktop to reflect the complex mix of activities users engage in and move beyond the rigidity of separate applications and files-and-folders. Activity theory will be useful in this effort as we work to characterize activity. While ingenious technologies such as blogs and wikis have improved communication, we need better ways to use digital technologies to organize multiple activities, establish meaningful contexts for different activities, and collaborate with others. A different level of design and implementation is needed to make that happen.